Privacy notice

Last updated 9 October 2026.

Leasebook is software for letting agents and landlords in Ireland. This notice explains what we keep about you, why we keep it, and how to have it corrected or deleted. It covers this website, demo requests, email you send us, the emails we send to letting agencies, and Leasebook logins.

Who we are

Leasebook is built and run in Cork by Laura O'Sullivan, who decides how the details in this notice are used. In data protection law, that makes Laura O'Sullivan the controller. Write to hello@leasebook.ie about anything in this notice.

Visiting the website

The website sets no cookies and runs no analytics, advertising or tracking scripts. Its fonts and images come from our own server.

When a request to our server fails, the server's error log records the visitor's IP address, the page asked for and the name the browser gives itself. We use that log to find faults and stop abuse. It keeps only its most recent entries and overwrites older ones as it fills.

Asking for a demo

The demo form asks for your name, work email and agency name, and you can add a phone number, the size of your portfolio and a message. We also note which page of the site you came from. We use these details only to arrange the demo and follow it up. When you send the form, the server holds your IP address in memory for an hour, so the form cannot be flooded.

We keep your request, and our emails about it, until you ask us to delete it. There is no automatic deletion date yet.

Emailing us

Email to hello@leasebook.ie or support@leasebook.ie becomes a support ticket. We keep your address, the subject, your message, our replies and the delivery record of each email, so we can answer you and keep the conversation together. As with demo requests, there is no automatic deletion date yet. Ask, and we will delete it.

If we have emailed your agency

We write to letting agencies one at a time, at the business email address the agency publishes on its own website, and each email says where we found the address. We keep the agency's name, that address, the page we found it on, and what we sent and when. Resend, our email service, records whether each email was delivered.

Every email has an unsubscribe link, and you can also reply "stop". Either way, the address goes on our stop list and we will not email it again. We keep the stop list for as long as we send email, because it is how we keep that promise.

If you have a Leasebook login

We keep your name, your email address, your password in a scrambled form that cannot be turned back into the password, and the records that keep your login safe: sign-in sessions, sign-in codes and the browsers you have told us to remember. For a session we keep when it started, when it was last used and when it expires, with no browser name or location.

We keep these while the login exists. You can download your own account record from Settings, and delete your account under Sign-in & security, at any time. Deleting it removes the login and its profile. Some of your agency's activity and security records can still show the deleted login's identifier until the agency deletes its own records.

Records an agency keeps in Leasebook

If a letting agency or landlord uses Leasebook, they decide what it holds about their tenants, landlords and contractors, and we store and handle those records on their behalf. To see, correct or delete something an agency holds about you, ask the agency first. If you write to us instead, we will pass your request to the agency.

Why we are allowed to use these details

• Demo requests: you asked us to arrange something, and we take the steps you asked for (GDPR Article 6(1)(b)).
• Logins: providing the service the account holder asked for (Article 6(1)(b)).
• Email you send us, the error log and the form's flood limit: our legitimate interest in answering people and keeping the service working and safe (Article 6(1)(f)).
• Emails to agencies: our legitimate interest in telling Irish letting agencies about a service built for their work (Article 6(1)(f)). You can object at any time, and we will stop.

Who else handles them

• Hetzner runs the servers we rent in Falkenstein, Germany. The details in this notice are stored there.
• Resend sends our emails and receives the email you send us, so it handles the address, subject and message of each one. Resend is a US company and keeps this in the United States. Its data processing terms, which cover every account, include the European Commission's standard contractual clauses for personal data sent outside the EU.
• Backup copies of our data are made every night and kept on a machine we run ourselves. We keep the latest 30, so a deleted record leaves the backups as older copies are replaced.

We do not sell your details, use them for advertising or train AI models on them.

Your rights

You can ask us for a copy of what we hold about you, and ask us to correct it, delete it or restrict how we use it. You can have your account data in a form you can take elsewhere. You can object to how we use your details at any time, and you can always stop our emails. Write to hello@leasebook.ie and we will reply within one month.

If you are unhappy with how we have handled your details, you can complain to the Data Protection Commission at www.dataprotection.ie.

Changes

When this notice changes, the date at the top changes with it.