Request a referee's answer for an applicant

Open Lettings, then Applicants, and open the application. In References, choose Add referee. Select employer, previous landlord or personal referee, enter the referee's details, then Create link. Copy the one-time link when shown and send it to the referee yourself. Return to the application to compare their recorded answers and update the Document checklist. You can withdraw or reissue an unanswered link. Your agency decides what the answers mean; the referee gives information, not a decision.